This Privacy Policy governs the processing of personal data carried out on the website www.toptrends.pt.

 

Users of the website should carefully read this Privacy Policy whenever they intend to use the website, as it may be changed without prior notice (please check the update date at the beginning of the text).

 

 

 

1.1 Personal data refers to any information, regardless of its nature or medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is someone who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.

 

 

 

2.1 The entity responsible for the collection and processing of users’ personal data is TOP TRENDS, taxpayer no. 510661920. The registered address is Rua da Cachada, 153 4755-017 Alvelos, Barcelos, Portugal. Email: info@toptrends.pt.

 

2.2 National Supervisory Authority:

The national data protection authority is the Comissão Nacional de Proteção de Dados (CNPD): Rua de São Bento, nº 148, 3º, 1200-821 Lisboa, Portugal. Email: geral@cnpd.pt

 

 

 

3.1 Website access and navigation: When accessing the website, a set of computer data is automatically collected and temporarily stored in specific files, which are also automatically deleted after a certain period. This data collection is solely for technical purposes, such as connection configuration, system security, technical network administration, and website optimization. The personal data collected for this purpose includes:

a) IP address of the requesting processor;

b) Date and time of access;

c) Name and URL of the downloaded file;

d) Amount of data transmitted;

e) Indication of whether the transfer was successful;

f) Browser and operating system identification data;

g) Website from which access was made;

h) Internet service provider’s name.

 

3.2 Contact form:To contact us directly through the website, you must fill out the form available at https://www.toptrends.pt. You will be asked to provide personal data such as your name, email address, location, and phone number. These details are collected solely to respond to your inquiry and provide the requested information.

 

3.3 Recruitment: To apply for a position at TOP TRENDS, you must complete the recruitment form available on the website. You will be asked to provide personal data such as name, email address, location, and phone number, along with your CV. These data are collected for potential recruitment in relation to job offers or service opportunities suited to your qualifications and experience. Before submitting your data for this purpose, please refer to the candidate privacy and data processing policy available in the form.

 

3.4 Creating an account: To register on the website, users must provide personal data such as name, email address, address, country, and taxpayer number. These details are necessary for managing online orders, delivery, invoicing, and applicable warranties.

 

3.5 Newsletters: TOP TRENDS offers a free newsletter subscription to website visitors. The purpose of this service is to inform subscribers about relevant topics within the scope of services provided by TOP TRENDS. To use this service, you must provide your email address. You may unsubscribe at any time by following the instructions at the end of each newsletter.

 

3.6 Accuracy of data: The user guarantees that the personal data provided to TOP TRENDS are true and agrees to notify any changes to them.

 

 

 

User personal data will be retained for the period necessary to comply with legal obligations. In the absence of specific legal requirements, the data will be stored and retained for the legally permitted duration.

 

 

 

5.1 Unless otherwise stated, your personal data will not be disclosed to third parties without your explicit consent.

 

5.2 However, your data may be disclosed to third parties in order to:

 

– Fulfill legal obligations or requests from governmental or judicial authorities;

– Establish, exercise, or defend legal claims;

– Comply with law enforcement requests or applicable laws and regulations, especially for anti-fraud purposes.

 

 

 

Personal data collected and processed by TOP TRENDS is stored on servers with restricted access, located in controlled facilities.

 

 

 

If the provision of certain services by TOP TRENDS requires the transfer of user data outside Portugal, the company will fully comply with applicable legal provisions, especially regarding the adequacy of the destination country in terms of personal data protection and the applicable transfer requirements.

 

 

 

To prevent unauthorized disclosure or access and ensure the appropriate use of personal data, TOP TRENDS employs suitable and reasonable physical, technical, and administrative measures to safeguard the information it collects and processes. These measures aim to protect personal data against dissemination, loss, misuse, alteration, or unauthorized access, and against any other form of unlawful processing.

 

In addition to using the HTTPS protocol (HTTP over SSL/TLS), our system encrypts data to ensure it is not intercepted during transmission. We also use authentication/access control systems (login and password) and firewalls.

 

 

 

This website uses cookies to improve its service. Some cookies are essential to ensure the website’s functionality, while others are intended to enhance performance and user experience. You should not continue using our website if you do not agree with the use of cookies. For more information on the cookies used by this website and how to manage or modify them, please consult our Cookie Policy.

 

 

 

In accordance with applicable law, users have the right to access and correct their personal data, as well as the right to request its deletion, object to processing, and request restriction or portability, where applicable.

 

You may also object to the use of your data for customer profiling purposes. In such a case, you will not be able to benefit from personalized offers or services. Additionally, you may at any time request to stop receiving our marketing and advertising communications.

 

These rights can be exercised by contacting TOP TRENDS directly at: info@toptrends.pt

 

 

 

Our website allows links to social media platforms, but we are not responsible for their privacy and security policies. We recommend that you review them. These are external links to social media networks not managed by TOP TRENDS and are subject to their own Privacy Policies. These networks may track user activity on the internet, including visits to our website.

 

We recommend reviewing their terms of use and privacy policies to understand how your data is handled and how you can delete or restrict its processing.

 

 

 

TOP TRENDS does not knowingly collect personal data from individuals under the age of eighteen. If you are under eighteen, do not provide us with personal data. If you believe a minor has provided personal data to TOP TRENDS, please contact us so we can delete the information from our databases.

 

 

 

In the event of any dispute or claim related to this website, Portuguese law shall apply, regardless of any conflict of laws. All legal actions or proceedings arising out of or related to this Privacy Policy will fall under the jurisdiction of the Portuguese courts, and users hereby consent and submit to such jurisdiction.

 

– In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity. These are authorized entities in Portugal for mediation, conciliation, and arbitration in consumer disputes, registered on the list of ADR entities as provided for by Law no. 144/2015.

– To consult the list of ADR entities, please visit: [http://www.ipai.pt/fotos/gca/i006245\_1459446712.pdf](http://www.ipai.pt/fotos/gca/i006245_1459446712.pdf)

 

ODR: The European Commission, through Regulation (EU) No 524/2013, created the ODR platform for resolving disputes between consumers and traders regarding online sales or service contracts. https://www.toptrends.pt

 

 

 

This Privacy Policy is subject to change. The update date is indicated under the “Last updated on” label at the top of this document. Any changes to this Privacy Policy take effect upon being published on the website.